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IDC Trusteeship

IDC hosting the server, or web hosting, such as in order to improve the access speed of the website, will be your server and related equipment managed to have a perfect room facilities, high quality network environment, abundant bandwidth resources and operational experience, and can be carried out on the user's network and equipment real-time monitoring network within the data center, to make the system to achieve the purpose of safe, reliable, stable and efficient operation. Hosting server maintained by customers themselves, or by other authorized person for remote maintenance. By users themselves to buy on the local server device telecom, netcom, or other ISP providers of IDC computer room.

 

KEVINS through underwriting the contract and the standard of service quality agreement (ServiceLevelAgreement), to provide 24 x7 comprehensive technical service and support. Include:

 

1. High speed, reliable CHINANET even, and ensure the customer network connectivity above 99%;
2. 24 x7 network connection condition monitoring, servers running state, traffic monitoring;
3. 24 x7 system management and technical support services;
4. Emergency response and support for the first time;
5. According to user requirements to provide exclusive bandwidth;
6. Dual high-voltage power supply, 800 kw diesel generator, providing 100% of its electricity guarantee;
7. 24 x7 constant temperature and humidity environment;
8. Intelligent UPS system;
9. The installation of operating system and application;
10. According to user needs to provide different levels of training services.

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